Contact Us

Contact Us

If you have questions about your participation, contact the electricity supplier, Direct Energyat (866) 968-8065, 8 AM – 8 PM EST, Monday – Friday (8 AM – 5 PM EST Saturday) or by email at aggregationsupport@directenergy.com.

For general program questions, email support_ma@goodenergy.com, or call (508) 301-3868 to reach Good Energy, the town of Rochester’s consultant that manages the Program. We will return your inquiry within two business days.

Comments & Suggestions

If you have comments and suggestions about the Program, please submit the contact form below.